Return Policy

We offer return / exchange within first 7 days from the date of your purchase. If 7 days have passed since your purchase, you will not be offered a return, exchange or refund of any kind. In order to become eligible for a return or an exchange, (i) the purchased item should be unused and in the same condition as you received it, (ii) the item must have original packaging, (iii) if the item that you purchased on a sale, then the item may not be eligible for a return / exchange. Further, only such items are replaced by us (based on an exchange request), if such items are found defective or damaged. Exchanges/ replacement for the damaged products will be delivered within 7-10 working days. In case of any refunds approved , it will take 15 days for the refund to be credited to you.

You agree that there may be a certain category of products / items that are exempted from returns or refunds. Such categories of the products would be identified to you at the item of purchase. For exchange / return accepted request(s) (as applicable), once your returned product / item is received and inspected by us, we will send you an email to notify you about receipt of the returned / exchanged product. Further. If the same has been approved after the quality check at our end, your request (i.e. return / exchange) will be processed in accordance with our policies.

 

Shipping Policy

  • Orders are processed within 1-2 business days after confirmation.

  • Standard delivery time is 3-7 business days, depending on your location.

  • Shipping charges (if applicable) are displayed at checkout.

  • We are not responsible for delays caused by courier partners or force majeure events.

 

Contact Information

For all queries, support, returns, and feedback, contact:
Email: support@b6luxe.com
Phone: +91-9248056996

Note:
B6 Luxe reserves the right to update these policies at any time. Please review this page regularly for any changes.